Legal Terms

Terms and Conditions (“Terms”)
Last updated: April 1, 2017

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://stemologyskincare.com website (the “Service”) operated by Dermatech Research, LLC (“us”, “we”, or “our”). Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

Purchases
If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
The service may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

Return Policy
See full return policy for details.

Shipping

Contiguous US (not including Alaska and Hawaii)

We offer free standard USPS ground shipping on orders of $100 or more to addresses within the continental US (not including Alaska or Hawaii). US orders with free standard shipping will be delivered within 7 to 10 business days. If you entered the wrong address on your order form, and we are forced to reship your package, there will be an additional shipping and handling charge equal to the shipping charge of your original order, or equal to the additional shipping charge required if the additional shipping charge is greater than that of the original order.

Alaska and Hawaii

Shipments to addresses within Alaska and Hawaii, of any order value, are charged to you at a $20 flat rate USPS Priority Mail. Refused packages will not be refunded and shipping fees are non-refundable.

International – Canada and UK

Shipments to addresses within Canada, of any order value, are charged to you at a $40 flat rate USPS Priority International Mail. Shipments to addresses within the UK, of any order value, will be charged to you at a $45 flat rate, International Shipping. Please note, Canadian and UK customers, the recipient is responsible for all import fees (e.g., customs fees, taxes and brokerage charges). Refused packages will not be refunded and shipping fee are non-refundable

To check the status of your order, update your mailing address, or request reshipment because you never received your product, please contact us at customercare@stemologyskincare.com

Accounts
When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Use of Site
Harassment in any manner or form on the service by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including our employees, hosts, or representatives, as well as other members or visitors on the service is prohibited. You may not upload to, distribute, or otherwise publish through the service any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the service or use the service to solicit others to join or become members of any other commercial online service or other organization.

Links To Other Web Sites
Our Service may contain links to third party web sites or services that are not owned or controlled by Dermatech Research, LLC.

Dermatech Research, LLC has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Dermatech Research, LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of DermaTech Research, LLC. The collective work includes works that are licensed to STEMOLOGY, Copyright 2012 – 2016, DermaTech Research LLC, ALL RIGHTS RESERVED. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by DermaTech Research LLC.

Trademarks

All trademarks, service marks and trade names of Dermatech Research, LLC and STEMOLOGY used in the site are trademarks or registered trademarks of Dermatech Research, LLC.

Warranty Disclaimer

This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, DermaTech Research disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. We do not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Additionally, we do not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

DermaTech Research LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if DermaTech Research LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a STEMOLOGY product is mistakenly listed at an incorrect price or a fee, or a service, such as shipping, is quoted erroneously, DermaTech Research LLC reserves the right to refuse or cancel any orders placed for product(s) listed at the incorrect price or failure to apply fees. We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and credit card charged. If the credit card has already been charged for the purchase and the order is cancelled, we shall issue a credit to the credit card used in the amount of the cancellation.

Offers

Offers cannot be combined unless explicitly stated as such.

Giveaways

Product giveaways are at the discretion of DermaTech Research LLC. Free product offerings are only valid while supplies last, and/or until the expressed termination date of said giveaway. Should product supplies run out or expire, either before expressed end-date or otherwise, we retain the right to offer a product at an equivalent value, or not fulfill the free product giveaway at all if product is not available. In the case of the latter, customer information is still retained by DermaTech Research LLC and as such, we retain the right to remarket to customer.

Diversion

Prices do not include and are net of any foreign or domestic governmental taxes or charges of any kind that may be applicable to the sale, licensing, marketing or distribution of the products. Any fees must be paid by buyer prior to product shipment. Company will not be responsible for any delays or lack of delivery due to customs clearance issues.

STEMOLOGY products cannot be resold on eBay, Amazon, any of their affiliate websites or any other auction website, online marketplace, or personal or business website, without expressed written approval from DermaTech Research LLC. Should any person be found selling STEMOLOGY without authorization, such person agrees to pay a penalty of three times (3x) the MSRP within 10 days of being notified of the infraction. DermaTech Research LLC will prosecute illegal diversion to the fullest extent of the law.

Termination
We may terminate or suspend an account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms, which by their nature should survive termination, shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law
These Terms shall be governed and construed in accordance with the laws of California, United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Us
If you have any questions about these Terms, please contact us: Customercare@stemologyskincare.com.